Blogs
Product breakdowns, plus notes from the road: people, deadlines, rejections, and cold DMs.
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In government, speed is measured in signatures.
What a summer at UNICEF taught me about approvals, seniors, and getting to yes.
This summer I learned a new unit of speed. Not days, not sprints, but signatures. Here's what working with government taught me that a startup couldn't.
Read postThey built the cart and forgot the wallet.
Swiggy and Zomato solved group ordering, right up to the payment. Then they stopped at the hardest part.
Swiggy and Zomato carry a group all the way to the counter, then hand one person the tab and walk away. The workaround market says users noticed.
Read postThe friction isn't a bug. It's the product.
Why Instagram won't let you search that story viewer list
Instagram ships features nobody uses for free. But a search bar for your story viewer list? Not free. There's a pattern underneath, and once you see it, you can't unsee it.
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